Posts Tagged ‘service science’

On Business Service Semantics

March 8, 2013

Below you can find the slides of my talk about this topic at the International Conference on Exploring Service Sciences in Porto, Feb 2013.

De Leenheer, P.; Cardoso, J.; Pedrinaci (2013) Ontological Representation and Governance of Business Semantics in Compliant Service Networks. In Proc. of IESS 2012, Springer, LNBIP 143, pp. 155–169

Business Service Semantics: Ontological Representation & Governance of Business Semantics in Compliant Service Networks from Pieter De Leenheer
Abstract: The Internet would enable new ways for service innovation and trading, as well as for analysing the resulting value networks, with an unprecedented level of scale and dynamics. Yet most related eco- nomic activities remain of a largely brittle and manual nature. Service- oriented business implementations focus on operational aspects at the cost of value creation aspects such as quality and regulatory compliance. Indeed they enforce how to carry out a certain business in a prefixed non-adaptive manner rather than capturing the semantics of a business domain in a way that would enable service systems to adapt their role in changing value propositions. In this paper we set requirements for SDL- compliant business service semantics, and propose a method for their ontological representation and governance. We demonstrate an imple- mentation of our approach in the context of service-oriented Information Governance.
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World Wide Value Web: Automated Design of Real-World Multi-party Services on the Web

December 25, 2012

Our claims for the World Wide Value Web:

  1. Our world is a large-scale non-linear network of rich relationships between technologies, people, and organisations, emerging from the Web.
  2. Web relationships are a catalyst for innovation, i.e., a Value Web, that organisations should harness to devise new forms of value co-creation. To this end, enterprises must abandon value-chain thinking.
  3. One challenge is to articulate the structure and composition of value objects inherent to these relationships that would lead them to gravitate towards unanticipated value propositions.
  4. Presuming service-centric thinking, and non-linear patterns of the Web, Service Value Networks (SVNs) lie at the center of this gravitation; forming the hubs of the Value Web.
  5. (Service) Value Web technologies should embody generative principles similar to those that lead to the success of the Web itself. In other words, Internet-based SVN technologies should allow for unanticipated contribution of value (through service) to the Web by enabling anyone to share and trade their value objects, just like previous generations of the Web did for knowledge and social sharing.
World Wide Value Web: Automated Design of Real-World Multi-party Services on the Web from Pieter De Leenheer